Shipping & Delivery Policy
Welcome to Asianfoodnz.com! We offer fast and reliable delivery throughout New Zealand. Below you’ll find detailed information on shipping fees, time frames, and restrictions.
Standard Shipping Rates
Auckland Region
Standard Delivery: NZD $7.00
Chilled/Frozen Goods: NZD $9.00
Free Delivery: Orders over NZD $99.00
Delivery Time: 1–2 business days
North Island (Outside Auckland)
Standard Delivery: NZD $12.00
Free Delivery: Orders over NZD $99.00
Delivery Time: 2–4 business days
South Island
Standard Delivery: NZD $15.00
Free Delivery: Orders over NZD $150.00
Delivery Time: 3–5 business days
Rural / Offshore Island Areas
Base Fee: NZD $25.00 or more (depending on weight & size)
Free Delivery: Not available for these areas
Delivery Time: 3–7 business days
Note: Chilled or frozen items cannot be delivered to these zones.
Defined Rural / Island Zones:
Waiheke Island
Great Barrier Island
Stewart Island / Oban
Chatham Islands
Matakana Island
Kawau Island
Other remote rural addresses (RD numbers, e.g., RD1–RD9)
Chilled & Frozen Items
Chilled or frozen products are only available for delivery within Auckland metropolitan areas.
We do not deliver temperature-sensitive goods to the South Island or offshore islands due to transport limitations.
Order Processing & Dispatch
Orders are usually dispatched within 1–2 business days after payment confirmation.
A tracking number will be provided by email once your order is shipped.
Taxes & Surcharges
All prices include GST (15%).
Additional fees may apply for heavy or oversized parcels.
Rural and offshore delivery surcharges are applied automatically at checkout.
Questions?
For help with shipping, frozen item eligibility, or large orders, feel free to contact us:
Auckland